I’m a Survivor of Abuse by an Individual
If you’ve experienced abuse by a family member, neighbour, carer, or other individual, you may be carrying pain that’s difficult to name, let alone speak about. When you’re ready, we’re here to help you understand your rights and explore your options — at your pace.
Understanding
Abuse by an
Individual
Abuse by an individual often occurs in private settings — homes, neighbourhoods, or within close personal relationships. It can be physical, sexual, or psychological, and is often perpetrated by someone the survivor knew, trusted, or depended on.
This type of abuse is especially complex. Survivors may experience confusion, shame, or fear of not being believed — especially when the abuser was a family member, family friend, or carer. In many cases, the abuse is hidden, ongoing, and deeply traumatic.
Long term effects may include
- Post-traumatic stress disorder (PTSD)
- Anxiety or depression
- Difficulty with trust, relationships, or daily functioning
- Emotional distress triggered by reminders of the abuser
While these experiences can be isolating, it’s important to know you’re not alone — and that legal options may be available to help you seek recognition and support.
Exploring Your Right to a Civil Claim
If you’ve experienced abuse by an individual, whether recently or in the past, you may have the right to seek civil justice. These claims are not only about compensation. For many survivors, they offer a way to be heard, to seek acknowledgement of what happened and to access support for the psychological, physical, and emotional impacts the abuse has caused.
A civil claim may provide compensation for:
- Emotional and psychological injuries
- Medical or psychological treatment
- Loss of income or reduced capacity to work
- Pain, suffering and loss of enjoyment of life
In Queensland, civil claims for abuse by an individual can be brought under laws such as the Personal Injuries Proceedings Act 2002 (PIPA). This legislation sets out a process that aims to resolve claims outside of court wherever possible — to help reduce additional trauma and stress for survivors.
What the Legal Process Involves
Pursuing a civil claim for abuse by an individual can feel daunting, but you don’t have to do it alone. At AX Compensation Lawyers, we’ll walk with you through each step of the process with compassion, clarity and care. You will never be rushed or pressured and we will move at a pace that feels safe for you.
Whilst each case is different, the process typically involves the following stages:
Step 1 – Initial Consultation
We begin with a confidential, no-obligation consultation. You can share as much or as little as you’re comfortable with. We’ll listen, answer your questions and explain your options — including whether a claim under Queensland’s Personal Injuries Proceedings Act 2002 (PIPA) may apply.
We’ll also walk you through our No Win, No Fee arrangement and how legal fees work including how we cover the upfront costs of disbursements. Everything will be explained clearly and there is never any pressure to commit.
You are not expected to make a decision about our engagement during this meeting. Our focus is your wellbeing and making sure you feel informed.
Step 2 – Gathering Information
If you choose to proceed, we’ll begin gathering the information needed to support your case. This might include medical or psychological reports, evidence of the abuse where available, or personal statements. You will not be asked to repeatedly recount your experience and we will handle each step with sensitivity.
Step 3 – Lodging the Claim
Once your claim is ready, we’ll serve the necessary legal documents and manage all communications on your behalf. We’ll keep you informed at every stage and ensure your rights are protected throughout.
Step 4 - Negotiation or Settlement
Most civil abuse claims are resolved through negotiation or settlement discussions — not through the courtroom. If your matter proceeds this way, we will handle the legal process for you and advocate strongly for an outcome that reflects the harm you’ve suffered.
You will always be consulted before any settlement offer is accepted and we’ll ensure you have time and support to consider your options. We aim to resolve matters in a way that minimises distress while still providing meaningful recognition and support.
Step 5 – Court Proceedings (If Required)
If settlement through negotiation isn’t possible, we’ll guide you through the court process with care. While going to court can feel daunting, we’ll prepare you thoroughly and be by your side throughout. You’ll never be asked to do anything you’re not ready for and your wellbeing remains our highest priority.
Everyone Deserves Access to Justice
We believe that financial barriers should never stand between a survivor and the support they deserve. Our No Win, No Fee legal services are here to help survivors take the next step when they feel ready. With no upfront costs and no pressure.
Thinking About Reaching Out?
You don’t need to have all the answers — and you don’t need to decide anything right away. If you’ve experienced abuse, or you’re unsure whether what happened to you may give rise to a claim, we’re here to listen and help you understand your options.
Your enquiry will be handled with care, confidentiality, and respect. There’s no obligation to proceed — just a chance to speak with someone who understands.
Our Promise to Queenslanders
Helping Queenslanders Secure Fair Compensation is more than a slogan—it’s our guiding principle. We believe everyone deserves high-quality legal support, regardless of their situation. Whether you’ve experienced a workplace injury (WorkCover), a motor vehicle accident (CTP claim), TPD-related issues, or another personal injury, our team will walk you through the legal process so you understand your rights and options at every turn.
We Keep It Straightforward
The legal system can feel overwhelming, but it doesn’t have to be. We break down each phase of your claim into clear, practical advice tailored to you, ensuring you’re never left in the dark.
Committed to Your Future
Every claim is unique, and we focus on securing the best possible outcome for your individual needs. If obstacles arise, we stay the course and explore every viable pathway until we’ve done all we can for you.
Fair Compensation at the Heart of What We Do
We don’t promise quick wins or exaggerated outcomes — we focus on what truly matters: securing the compensation you’re entitled to under Queensland law. Every case we take on is handled with care and respect, because we know that behind every claim is a person rebuilding their life. Our role is to guide you through the process, advocate for your rights, and work toward a fair and sustainable outcome — no more, no less.
Accessible and Flexible Services
We believe in making legal assistance convenient and inclusive. You can choose an in-office consultation, schedule a video conference, or request a home visit—whichever suits you best. We offer No Win, No Fee on all personal injury claims, so you won’t pay our legal fees unless your claim is successful, giving you confidence and peace of mind.
Frequently Asked Questions About Abuse By An Individual
Do I need to have reported the abuse to the police to make a civil claim?
No. You are not required to report the abuse to police prior to commencing a civil claim for compensation. Some survivors choose to report, others do not — this is entirely your decision. We can speak with you confidentially and provide advice either way.
Can I make a claim if the abuse happened many years ago?
Yes. In Queensland, there are no time limits for bringing a civil claim involving child sexual abuse. Even if the abuse occurred decades ago, you may still have legal rights. We’ll help you understand what’s possible.
What if the person who abused me has died?
In some cases, it may still be possible to bring a claim, depending on the circumstances — such as whether the abuser left behind an estate. We can explore this with you in a confidential consultation.
Will my personal details be made public if I make a claim?
No. Your privacy matters. Civil claims involving abuse are handled with the utmost confidentiality. We will take steps to protect your identity at every stage and most matters are resolved privately, without going to court.
Will I have to go to court?
Most civil claims are resolved through negotiation or alternative dispute resolution without going to court. If your matter does proceed to court, we will support and prepare you every step of the way.
What if I don’t have evidence or documents about the abuse?
That’s completely okay. Many survivors don’t have access to records or physical evidence. We can help you gather supporting information if a claim proceeds — and you don’t need to gather any documents or evidence before making an appointment to speak with us.
Will I be pressured to take legal action if I contact you?
Absolutely not. Reaching out to us does not mean that you’re committing to pursuing a claim for compensation. We’re here to explain your options, answer your questions and support you — with no absolutely zero pressure.
Ready to Discuss Your Claim?
At AX Compensation Lawyers, we provide compassionate support and expert legal representation to individuals injured in accidents across Queensland. Our dedicated team is committed to helping clients navigate the personal injury claims process with confidence and peace of mind.
