Public Transport Accidents
If you’ve been injured on public transport, AX Compensation Lawyers is here to help you secure fair compensation.

Can I claim compensation if injured on public transport?
Yes, if you’ve been injured while using public transport, you may be entitled to compensation. Accidents caused by sudden braking, collisions, or unsafe conditions can have physical, financial, and emotional impacts
It’s important to understand that different modes of public transport fall under different compensation schemes. Bus accidents are covered under the CTP (Compulsory Third Party) scheme, while injuries involving trains, trams, or light rail typically fall under public liability claims. Consulting a personal injury lawyer who specialises in public transport injury claims can help you navigate the process and understand your entitlements.
Our experienced team guides Queenslanders through every step of the claims process, helping you gather the necessary evidence and ensuring your rights are protected so that you receive the compensation support you need to recover.
The Support You Need
We believe everyone should have access to quality legal help, regardless of finances. That’s why we offer a No Win, No Fee arrangement: you won’t pay our legal fees unless we secure compensation on your behalf.
How Much Compensation Can I Claim?
If you have suffered injuries in a public transport accident, you may be entitled to a public transport compensation claim to help you recover and support your future. The amount of compensation depends on the severity of your injuries and the impact on your life.
Our goal is to ensure you understand your potential settlement under Queensland law.
If you have suffered injuries in a public transport accident, you may be entitled to a public transport compensation claim to help you recover and support your future. The amount of compensation depends on the severity of your injuries and the impact on your life.
Our goal is to ensure you understand your potential settlement under Queensland law.
Medical expenses
Hospital bills, surgery, and future treatment costs.
Loss of income
Compensation for time off work and future lost earnings.
Pain and suffering
Care and rehabilitation support
How AX Compensation Lawyers Can Help
Obligation Free Consultation
We offer an obligation free consultation to assess your claim and explain your legal options. During this initial discussion, we’ll review your situation and help you understand whether you have a valid public transport accident compensation claim.
We operate on a No Win, No Fee basis, meaning you won’t need to pay our legal fees unless your claim is successful. Additionally, we cover upfront disbursements, such as the costs of obtaining medical reports and expert assessments, so you can pursue your claim without financial burden.
Lodging the Claim
Once we confirm that you have a valid claim, we take care of the entire lodgement process on your behalf. This includes:
- Preparing and submitting all legal documents.
- Notifying the responsible party.
- Ensuring all deadlines are met under Queensland law.
Our team ensures that everything is handled correctly, so you don’t have to worry about missing key steps.
Gathering Evidence
Building a strong public transport accident compensation claim requires the right evidence. While some documents may need to be provided by you, we assist in obtaining additional evidence to support your case. This may include:
- Incident reports and witness statements.
- Medical records confirming your injury.
- Safety reports and expert evaluations on hazards or negligence.
We guide you through the evidence submission process, ensuring all required documents are gathered efficiently.
Medical Assessments
If needed, we arrange independent medical assessments to support your claim. These reports help determine:
- The extent of your injuries.
- How your injury affects your daily life and work capacity.
- The medical treatment and ongoing care you may require.
Negotiation & Settlement
Most public transport accident compensation claims are settled without going to court. We negotiate directly with insurers and responsible parties to secure a fair compensation settlement that reflects your situation. If a fair resolution cannot be reached, our experienced legal team is prepared to represent you in court.
Injured While Using Uber - Ride-Sharing Service or Taxi?
If you’re injured while riding in an Uber, ride-sharing service, or taxi, you may still be eligible for compensation. These modes of travel are typically classified as private hire vehicles rather than public transport, so claims are usually made against the vehicle operator’s CTP insurance.
We can help determine whether your case falls under our motor vehicle accident services or qualifies as a public transport incident. If you’re unsure of your eligibility, please contact our team for personalised advice to ensure you’re fully informed of all your entitlements.
Check If You Qualify
Not sure if you qualify for compensation? Our free claim check offers a quick, no-obligation assessment—whether it’s a workplace injury (WorkCover), a motor vehicle incident (CTP), or a TPD claim. We’ll explain your options and guide you on the next steps—no strings attached.
Choose Your Consultations
We understand that after an injury, it’s not always easy — or even possible — to attend a legal consultation in person. That’s why we offer flexible options to ensure you can get the support you need in a way that suits your circumstances. Whether you’re recovering at home or prefer to speak remotely, we’re here to help you take the next step
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Our Promise to Queenslanders
Helping Queenslanders Secure Fair Compensation is more than a slogan—it’s our guiding principle. We believe everyone deserves high-quality legal support, regardless of their situation. Whether you’ve experienced a workplace injury (WorkCover), a motor vehicle accident (CTP claim), TPD-related issues, or another personal injury, our team will walk you through the legal process so you understand your rights and options at every turn.
We Keep It Straightforward
The legal system can feel overwhelming, but it doesn’t have to be. We break down each phase of your claim into clear, practical advice tailored to you, ensuring you’re never left in the dark.
Committed to Your Future
Every claim is unique, and we focus on securing the best possible outcome for your individual needs. If obstacles arise, we stay the course and explore every viable pathway until we’ve done all we can for you.
Fair Compensation at the Heart of What We Do
We don’t promise quick wins or exaggerated outcomes — we focus on what truly matters: securing the compensation you’re entitled to under Queensland law. Every case we take on is handled with care and respect, because we know that behind every claim is a person rebuilding their life. Our role is to guide you through the process, advocate for your rights, and work toward a fair and sustainable outcome — no more, no less.
Accessible and Flexible Services
We believe in making legal assistance convenient and inclusive. You can choose an in-office consultation, schedule a video conference, or request a home visit—whichever suits you best. We offer No Win, No Fee on all personal injury claims, so you won’t pay our legal fees unless your claim is successful, giving you confidence and peace of mind.
Frequently Asked Questions About Public Transport Accidents
Are there specific time limits for lodging a public transport accident claim?
Yes, in Queensland, strict statutory time limits apply for lodging a public transport accident compensation claim, whether it is against a CTP insurer or a public liability claim. It’s essential to seek legal advice promptly to ensure your claim is lodged within the required timeframe.
Can I Claim Compensation If I Was Injured on a Public Transport Platform or Station?
Yes, if you were injured on a public transport platform or station due to unsafe conditions or inadequate maintenance, you may be entitled to claim compensation. Establishing negligence by the responsible party is essential in these cases.
Generally, these claims fall under public liability compensation claims rather than CTP claims.
What types of incidents on public transport can qualify for a claim?
Public transport accident claims can arise from a variety of incidents—including collisions on buses, trains, trams, light rail, ferries, or even accidents occurring on platforms and at stations—if negligence or unsafe conditions contributed to your injury.
What are my legal rights after a public transport accident?
You may be able to seek compensation for medical expenses, lost income, pain and suffering, and other losses. A specialised lawyer can help you understand and exercise these rights effectively.
How soon should I contact a lawyer after a public transport accident?
It is advisable to contact a lawyer as soon as possible. Early legal advice helps preserve evidence and ensures your claim is lodged within the required statutory deadlines.
Ready to Discuss Your Claim?
At AX Compensation Lawyers, we provide compassionate support and expert legal representation to individuals injured in accidents across Queensland. Our dedicated team is committed to helping clients navigate the personal injury claims process with confidence and peace of mind.